POLICY

Shipping Policy

Shipping cost: Free shipping across India.

Estimated delivery: 3–7 business days after order confirmation.

Order method: Orders are placed online through the HAIR ID Professional website.

Order processing

Orders are processed after order confirmation and payment verification where applicable. We contact the customer if an item is temporarily unavailable.

Delivery time

Estimated delivery is 3–7 business days after order confirmation. Delivery may take longer in remote areas, during courier disruptions, public holidays or other events outside our control.

Delivery address

Please provide a complete and accurate delivery address, city, state, PIN code and working mobile number. We are not responsible for delays caused by incomplete or incorrect address details.

Failed delivery

If a courier cannot deliver because the recipient is unavailable or the address/phone number is incorrect, the customer may be contacted for delivery coordination. Additional delivery charges, if imposed by the courier for a re-attempt, will be communicated before proceeding.

Tracking & support

Where tracking is available, tracking details may be shared with the customer. For support contact +91 98184 50961 or info@hairidprofessional.com.

Business information

HAIR ID Professional
990/3, Sector 13, Rajeev Nagar, Gurugram, Haryana 122001, India